Key Business Processes
Successful supply chain management requires cross-functional integration of key business processes within the firm and across the network of firms that comprise the supply chain. The challenge is to determine how to successfully accomplish this integration. The distinction between logistics and supply chain management is made and you will learn about the eight supply chain management processes and how they can be implemented.
Module: Logistics Management in Practice
A best practice example in aircraft logistics will be introduced: Participants will visit logistics and production sites from Airbus Industries and Kühne + Nagel, and will be able to follow the materials and information flow in a highly integrated production process. The integration of a third-party logistics provider into industrial production processes in the Airbus aircraft logistics within the “Supply the Sky” plan has been awarded with the German Logistics Association (BVL) award.
Module: Supply Chain Management:
Tools and Techniques for Implementation I
This module will focus on tools and techniques for implementing the key business processes. Participants will learn how to apply lean concepts to supply chain management. In addition, they will be provided assessment tools and be shown how they can be used to evaluate the performance of the key business processes. Participants will complete an exercise that highlights implications of failing to properly align one’s supply chain.
Module: Project Management
As a managerial tool project management plays an important role in logistics. The most important objective of project management is to successfully handle projects in a time and cost efficient manner. Within this module specific logistics projects issues will be addressed based on the introduction of generic project management concepts. Participants will be enabled to assess their own project management demands, and to identify and put in effect a context specific project management.
Module: Managerial Skills
Within this interactive workshop participants will develop their managerial skills in the context of leading successful negotiations. The objective of the workshop in negotiation skills is to enable participants to achieve win-win outcomes in negotiations. By means of role play exercises, advanced concepts of successful negotiations will be trained.
Module: Supply Chain Management:
Tools and Techniques for Implementation II
Participants will learn how to implement and sustain the processes, map key relationships in their supply chain, develop metrics to measure performance and gain a better understanding of how third-party logistics companies can support the key business processes.
Module: Service Innovation
Supply chain managers need to innovate to keep their organizations ahead of the competition and to create value for their customers. In this module participants will learn how service innovation differs from product innovation and how to take advantage of service innovation approaches to improve supply chain operations. The participants will be introduced to the ideas behind service innovation through a case analysis and through class discussion of current theories and practices.
Module: Building High Performance Business Relationships
In an environment characterized by scarce resources, increased competition, higher customer expectations, and faster rates of change, executives are turning to partnerships to provide sustainable competitive advantage. In this module, participants will learn how to use structured and repeatable processes to build and maintain tailored business relationships that provide competitive advantage.